Privacy Policy

Introduction

ORCHX Technologies Pvt. Ltd. ("ORCHX," "we," "our," or "us"), accessible from https://www.orchx.com, is committed to protecting the privacy of visitors to our website. This Privacy Policy explains the types of information we collect and how we use it.

If you have additional questions or need more information about this Privacy Policy, please contact us.

This Privacy Policy applies to our online activities and is valid for visitors to this website with regard to information they share with us or that we collect on this website. It does not apply to information collected offline or through channels other than this website, except where we say otherwise.

Some ORCHX products have their own privacy policies. Those documents govern those products.

• Cash Calculator Pro: mobile app privacy policy
• JDE Data Selection Import Tool: Chrome and Edge extension privacy policy

Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

Information we collect

The personal information you are asked to provide, and the reasons we ask for it, will be made clear at the point we collect it.

If you contact us through a form, email, phone, or WhatsApp, we may receive information such as your name, company name, email address, phone number, the contents of your message, and any other details you choose to provide.

We do not offer public account registration on this website. Authorized ORCHX staff may use an internal CRM area that requires login credentials. CRM session data is used only to operate that internal tool.

Some tools on this website, such as Online Notepad, store notes locally in your browser. That content stays on your device unless you choose to download or share it.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Respond to enquiries and provide customer service
• Send you emails and other follow-up related to your request
• Measure marketing and advertising performance
• Find and prevent fraud or abuse

Log files

ORCHX Technologies Pvt. Ltd. follows a standard procedure of using log files. These files log visitors when they visit websites. Hosting providers typically do this as part of delivering the site. The information collected by log files may include internet protocol (IP) addresses, browser type, internet service provider (ISP), date and time stamp, referring and exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track movement on the website, and gather demographic information. It is not used to identify you personally on its own.

Cookies and similar technologies

Like many websites, we use cookies and similar technologies to operate the site, remember preferences, and understand how visitors use our pages.

We use Google Tag Manager, which may load Google Analytics and advertising or conversion tags. These services can set cookies or read device identifiers to measure traffic, understand campaign performance, and help us reach people who may be interested in our services.

You can disable cookies through your browser settings. Blocking cookies may affect some parts of the website.

Third-party services

This Privacy Policy does not apply to other websites or services that we do not operate. If you follow a link to a third-party site, review that site's privacy policy.

Depending on how you use our website, third parties that may process information include:

• Google: Tag Manager, Analytics, and advertising or conversion measurement
• Amazon Web Services: website hosting and email delivery for form submissions
• WhatsApp: if you choose to contact us through WhatsApp

We do not control cookies or data practices used solely by third-party advertisers or platforms. You can review Google's advertising privacy controls at https://policies.google.com/technologies/ads.

CCPA privacy rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that the business has collected about consumers.

Request that a business delete any personal data about the consumer that the business has collected.

Request that a business that sells a consumer's personal data not sell the consumer's personal data.

If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us. ORCHX does not sell personal information.

GDPR data protection rights

We would like to make sure you are aware of your data protection rights. Every user is entitled to the following:

The right to access — you have the right to request copies of your personal data. We may charge a small fee for this service where permitted.

The right to rectification — you have the right to request that we correct information you believe is inaccurate, or complete information you believe is incomplete.

The right to erasure — you have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing — you have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing — you have the right to object to our processing of your personal data, under certain conditions.

The right to data portability — you have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us.

Children's information

Protecting children online is important to us. We encourage parents and guardians to observe, participate in, and monitor their children's online activity.

ORCHX Technologies Pvt. Ltd. does not knowingly collect personally identifiable information from children under the age of 13. If you believe your child provided this kind of information on our website, contact us and we will do our best to remove it promptly from our records.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the last updated date. Please review this page periodically.